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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Breanna Wilkins

August 29, 2024

5  out of  5
rating by Breanna Wilkins
"I have used Archie and State Farm since i started driving. Him and Margo are always so helpful and friendly and take time to explain things if you have questions. Never had any problems with them and highly recommend"
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Maggie Cummings

July 21, 2024

5  out of  5
rating by Maggie Cummings
"Great service and team in this office!"
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Mama Wall

August 31, 2023

5  out of  5
rating by Mama Wall
"The staff at Archie Herring’s office always goes above and beyond! I can’t imagine going to anyone else for my insurance needs"
We responded:
"Thank you so much for the kind words! You’ve been with us for over 18 years and clients like you make us want to go the extra mile. We appreciate you Joey! "
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Melissa Barham

August 23, 2023

5  out of  5
rating by Melissa Barham
"I have been with Archie and State Farm for 40 years. I never had to use their claims service until 5/28/23 when I was struck by another vehicle. My car was totaled. State Farm went to bat for me and was able to get me an excellent amount for my car. The staff in Archie's office as well as the Claims Office treated me like family. Thank you, Archie and thank you, State Farm."
We responded:
"Thank you Melissa for the kind words! We appreciate the opportunity to serve you and make you feel like family. All the best! "
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Marquette Jenkins

July 22, 2022

5  out of  5
rating by Marquette Jenkins
"Been with this agency for years! Absolutely wonderful customer service."
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Keith Austin

July 12, 2022

5  out of  5
rating by Keith Austin
"Absolutely outstanding service! Very knowledgeable and friendly service. Always a pleasure calling in or visiting the office! Thank you for pointing me in the right direction for my life and auto insurance needs!!"
Profile photo of Rupesh Prajapati

Rupesh Prajapati

July 12, 2022

5  out of  5
rating by Rupesh Prajapati
"We have used Archie for all of our insurance needs: Auto, Life and Homeowners - he does a fantastic job of taking the time to explain things thoroughly and making sure we are getting the correct coverage without overpaying. We've had a few home issues and he was extremely responsive and helpful each time. I can't say enough about how knowledgeable and helpful he is. It's been a pleasure working with Archie. My wife and I will be clients for life! Highly recommended!!!"
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Francisco Guijoza

July 11, 2022

5  out of  5
rating by Francisco Guijoza
"Had a great experience discussing my current policies. Shandi did a wonderful job looking at my account and helping find the best possible policies for my needs. If you need insurance please reach out to them."
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Lauren Brown

September 11, 2021

5  out of  5
rating by Lauren Brown
"Excellent Service! Always kind and polite"
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TaWanna Gates

June 15, 2021

5  out of  5
rating by TaWanna Gates
"He makes you feel like family, like he really cares about you. He always does what he can to help you with your insurance needs. Great customer service."
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Chadd Morrison

September 10, 2020

1  out of  5
rating by Chadd Morrison
"Horrible customer service is a understatement!!! I hate I had to give this place any stars but unfortunately I had to choose at least 1 star to post review. I wouldn't accept free insurance if they offered it to me. This branch gives all State Farm’s a bad rep unfortunately. Professionalism is #1 in customer service but clearly This Archie fellow could care less what people think. If you can avoid dealing with this “branch” at all cost do so!!! This review will turn into a novel if i don’t wrap it up now but take my word and avoid business of any kind with Archie!"
We responded:
"Our research shows we have never had a client nor have spoken to a "Chadd Morrison" in all our call logs over the last 60 days. You are not a State Farm client and this is a fake post. We believe you to be an associate of "Brandi G" from OneMain Financial in Greensboro, NC or "Brandi G" herself. Let me reiterate what we have communicated to you previously. In today's world, protecting the personal and financial data of our clients is paramount. We have nor ever will release any information without proper verification and authorization of our policyholders. Our clients have high expectations of State Farm protecting their information and our clients appreciate the integrity of our system of verification. We do however, understand you were frustrated as you wanted to close your file promptly. However, our clients best interest will always be first and we will always defend and protect their personal information. This may lead to longer lead times in you closing your file. We will not and cannot compromise our clients financial security. I hope you understand our position and we look forward to working with you again. Good luck in all your endeavors."
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Carla Rankins-Hinton

September 5, 2020

5  out of  5
rating by Carla Rankins-Hinton
"Archie Herring has been my insurance representative for many many years. I have only good things to say concerning him and I know that he only has my best interest at heart. He’s very protective of his clients privacy and that’s why I continue to be a part of the State Farm team."
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Penny Smith

June 26, 2020

5  out of  5
rating by Penny Smith
"My Agent since 1997!"
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Kery Eller

January 20, 2020

5  out of  5
rating by Kery Eller
"Great guy who went out of his way to help me out"
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Krystal The financial Advisor

December 26, 2019

5  out of  5
rating by Krystal The financial Advisor
"Excellent service"